Privacy Policy

We take your privacy seriously. Mostly because nobody likes feeling followed around the internet by a can.

This policy explains what we collect, why we collect it, and what we do with it when you visit X, sign up for early access, buy something, join an event or otherwise decide we seem like your kind of people.

The short version

We collect only what we need to run X properly.

We do not sell your personal information.

We do not hide the important bits in tiny text.

We may send you updates about X, launches, products, events and things we think you might actually care about. You can unsubscribe whenever you want. No hard feelings. Slight sadness. But no hard feelings.

What we collect

Depending on how you interact with us, we may collect:

• Your name.
• Your email address.
• Your phone number, if you choose to share it.
• Your delivery address, when you buy something.
• Your payment details, handled securely by our payment partners—not stored by us as a secret spreadsheet called “money stuff.”
• Your product preferences, order history and event registrations.
• Basic technical information, such as the device, browser and pages you use when visiting our website.
• Information you send us when you contact customer support, reply to an email or message us on social media.

Why we collect it

We use your information to:

• Confirm your pre-registration or order.
• Send launch updates, product news and early-access invitations.
• Deliver your order to the right door.
• Respond when you contact us.
• Improve our products, website and customer experience.
• Understand what is working and what is not, without pretending every click is a declaration of love.
• Prevent fraud and keep the site secure.
• Meet our legal and accounting obligations.

Marketing emails

If you sign up for X updates, we will email you about launches, early access, products, events and occasional news from our corner of the world.

You can unsubscribe at any time by clicking the link in the email footer. We will not take it personally. We may miss you a little.

Cookies

Yes, we use cookies. Not the edible kind. Sadly.

Cookies help our website remember useful things, understand how visitors use it and improve the experience. Some are necessary for the site to work. Others help us see what people are interested in.

You can manage or block cookies through your browser settings. Just know that some parts of the website may become a little less smooth if you do.

Who we share information with

We share personal information only when necessary to operate X, including with trusted partners who help us with:

• Website hosting and analytics.
• Email and customer communication.
• Payments.
• Order fulfilment and delivery.
• Customer support.
• Legal, accounting and compliance services.

These partners are expected to protect your information and use it only to provide services to us.

We do not sell your personal information. Not today. Not later. Not for a slightly better deal on office snacks.

How long we keep it

We keep your information only for as long as we need it to provide our services, meet legal obligations, resolve disputes or keep proper business records.

If you unsubscribe from marketing emails, we will stop sending them. We may retain limited information to ensure we respect that preference.

Your choices

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you.
• Correct information that is inaccurate.
• Request deletion of your information.
• Object to certain uses of your information.
• Withdraw marketing consent at any time.
• Request a copy of your information.

To make a request, email us at connect@nordeaster.io. Please give us a reasonable amount of time to respond. We are people, not an instant noodle.

Keeping information safe

We use reasonable technical and organisational safeguards to protect your information. But no online system is invincible, so we cannot promise that the internet will always behave itself.

If we ever become aware of a serious data-security issue that affects you, we will take it seriously and notify you where required.

Children

X is not designed for children. Please do not share personal information with us if you are below the minimum age required to provide consent where you live.

Changes to this policy

We may update this policy from time to time as X grows, regulations change or we discover a better way to explain something. When we do, we will update the “Last updated” date above.

Contact us

Questions, concerns or strong opinions about privacy?

Email us at connect@nordeaster.io.

X
No shortcuts. Including with your data.